Services for IT Executive’s

Client Center


Regular business hours are 7:00 am to 6:00 pm CST, Monday through Friday, except holidays.
Created:  
After Hours Priorities:
  • Emergency: Needs assistance right away
    Please note: Based on your support agreement, after hours emergency requests are subject to $200/hr charges. (Please contact your company's technical contact to verify the terms of your support agreement.)
    Go to After-Hours Emergency Request Procedure >>
  • High - Next business day: Impacts your job and productivity
    Response 1-3 hours at start of next business day
  • Medium: Does not need immediate attention
    Response 0.5-2 days
  • Low: Does not impact your daily productivity
    Response 2-5 days
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Remote Desktop Assistance

 Address and Phone
Corporate Office:
733 Ridgeview Drive
McHenry, Illinois 60050 .

P: 815-385-4474
F: 815-385-9866

View All Locations
 Office and Support Hours
Monday – Friday; 7 am – 6 pm CST

01/02/2012       Closed
05/28/2012       Closed
07/04/2012       Closed
09/03/2012       Closed
11/22/2012       Closed
11/23/2012       Closed
12/24/2012       Closed
12/25/2012       Closed
01/01/2013       Closed