C
lient Center
Remote Desktop Assistance
2012 Support Hours
Mon-Fri 7AM-6PM CST
01/02/2012 Closed
05/28/2012 Closed
07/04/2012 Closed
09/03/2012 Closed
11/22/2012 Closed
11/23/2012 Closed
12/24/2012 Closed
12/25/2012 Closed
01/01/2013 Closed
Locations
| 815.385.4474 | Fax 815.385.9866 |
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Corporate Office:
733 Ridgeview Drive
McHenry, IL 60050
(815) 385-4474
www.veritythree.com
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Regular business hours are 8:00 AM to 5:00 PM, Monday through Friday, except holidays.
Created:
After Hours Priorities:
Emergency:
Needs assistance right away
Please note: Based on your support agreement, after hours emergency requests are subject to $150/hr charges. (Please contact your company's technical contact to verify the terms of your support agreement.)
Go to After-Hours Emergency Request Procedure >>
High - Next business day:
Impacts your job and productivity
Response 1-3 hours at start of next business day
Medium:
Does not need immediate attention
Response 0.5-2 days
Low:
Does not impact your daily productivity
Response 2-5 days
Company:
First Name:
Last Name:
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Email:
Priority:
High - Next business day
Medium
Low
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Locations
| 815.385.4474 | Fax 815.385.9866 |
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